Vision, Purpose & Values Statement

OUR VISION

Contributing to a well-nourished, independent and connected community in Cowra and Weddin Shires.

 

OUR PURPOSE

  • Aid frail, older people or people with disabilities to live in the community and maximise thier independence
  • Deliver timely, high-quality, entry-level support, taking into account each person's individual goals, preferences and choices.

We will achieve this vision by:

  • Fostering strong relationships with older people, people with a disability and carers in a friendly and inclusive environment;
  • Providing a choice of innovative ways people can receive the service;
  • Providing an affordable, high quality, nutritious and flexible food service including delivered meals, community meals, nutritional education and other options;
  • Offering regular social contact to encourage connection to the local community;
  • Informally monitoring the health and wellbeing of people in their own homes and making appropriate referrals;
  • Offering diverse opportunities for volunteer involvement; and
  • Developing a range of partnerships and networks across the Western Region.

 

OUR VALUES

  • Quality - nutritious and tasty meals are at the heart of our organisation
  • Personal Integrity - we operate with respect and a duty of care to all 
  • Individual Independence - tailored and person centred service that allows our customers to remain in their homes
  • Accessibility - all members of our community are able to access our full range of products when and how they require them 
  • Relationships - our people and our partnerships allow us to succeed

 

OUR APPROACH

  • Commitment to meeting the specific needs of each individual
  • Flexibility, responsiveness, reliability and innovation in the way services are delivered
  • Valuing and developing our volunteer base
  • Recognising and valuing our workforce
  • Professional and ethical conduct